gz99 Responsible Betting
gz99 believes that gaming is for fun — not for burden. Our responsible gaming tools and guidelines will help you enjoy betting safely, healthily, and in control.
What Is Responsible Gaming?
Responsible betting means viewing gaming as a source of entertainment — not as a way to earn money or solve financial problems. At gz99, we want every player to enjoy betting consciously, in control, and with a happy mind.
Responsible gaming means staying within your means, respecting time limits, and never chasing losses with bigger bets. It is a mindset — one where you know when to stop.
We believe that with the right tools and information, any player can enjoy gz99 safely. Our platform has multiple safety features that help you stay in full control of your gaming.
Our Features for Your Protection
The following tools on the gz99 platform can be used directly from your account. Our support team is always ready to help.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A cooling-off period applies if you wish to increase it.
Time-Out
Need a short break? You can temporarily suspend your account for any period from 24 hours up to 6 weeks. During the break, logging in or betting will not be possible.
Self-Exclusion
If you need a longer break, use the self-exclusion feature. It allows you to keep your account closed for a minimum of 6 months up to permanently. Once activated, it cannot be reversed before the period ends.
Reality Check Reminder
At set intervals, gz99 will remind you how long you have been playing and how much you have spent. This reminder can be turned on or off from your account settings.
Activity History
Track your complete betting history, wins and losses, and deposit-withdrawal records. Transparent data helps you understand and manage your own habits.
24/7 Support
If you have any concerns about betting, contact gz99 via live chat or email. Support is available in both Bengali and English. You can also email [email protected] for a response.
Signs of Problem Gaming
If any of the following signs are present in you or someone you know, it is time to seek help. Acknowledging the problem is the first step toward a solution.
gz99 believes that the wellbeing of every player is our responsibility. Ask yourself — are you playing for fun, or to escape anxiety?
A tendency to place larger bets after a loss in an attempt to win back the money.
Lying about betting or hiding information from people close to you.
Taking on debt or breaking into savings to spend beyond your means.
Repeatedly returning despite trying to stop, or losing control over how much you play.
Becoming very angry or distressed after a loss; feeling the urge to bet more after a win.
Prioritising betting over studies, work, family relationships, or health.
What to Do If You Have a Problem?
Problem gambling is a mental health issue — there is no shame in it. Seeking help can get you back on track quickly.
Acknowledge the situation
The first step is recognising that there is a problem. Take an honest look at your own betting patterns.
Activate self-exclusion
Enable self-exclusion or time-out from gz99 account settings. It takes effect immediately.
Contact support
Reach us via gz99's 24/7 live chat or email [email protected]. We will help you confidentially.
Seek professional help
Talk to family, a trusted friend, or a mental health professional. Professional support helps with faster recovery.
How to Use Safety Features
After logging into your gz99 account, you can activate any of the following features on your own from the settings menu.
Setting a Deposit Limit
Account Settings > Responsible Gaming > Deposit Limit. Choose a daily (from ৳200), weekly, or monthly limit. Lowering a limit is immediate; increasing one takes effect after 72 hours.
Taking a Time-Out
Settings > Time-Out. Choose from 24 hours, 48 hours, 1 week, or 6 weeks. During the break, login, betting, and deposits are completely disabled.
Activating Self-Exclusion
Settings > Self-Exclusion. Choose 6 months, 1 year, 5 years, or permanent. Once activated, it cannot be cancelled before the period ends. You can also get help via live chat.
Enabling Reality Check
Settings > Reminders. Receive automatic notifications every 30 minutes, 1 hour, or 2 hours. Notifications will show your session time and spending, and give you the option to take a break.
gz99's Responsibility Policy
gz99 is a safe and reliable platform. We use SSL encryption and ensure fair play. For us, protecting every player is not just a policy — it is the foundation of our business.
- No minor (under 21) is allowed to open an account or place bets.
- If signs of betting addiction are detected, our team may reach out directly.
- Bonuses and promotional offers are designed responsibly so players do not feel pressured to bet more.
- No promotional emails or communications are sent during self-exclusion.
- Our support team is ready to assist in Bengali 24/7 — no question is too small.
Safe Betting Tips
Only play with money you can afford to lose without it affecting your daily life.
Set a budget and time limit before you start playing, and stick to them.
Avoid betting when you are angry, sad, or under stress.
Take regular breaks — long sessions reduce your ability to make good decisions.
Do not think of betting as a source of income or a solution to financial problems.
Never bet with someone else's money or with borrowed funds.
Have questions? gz99 is always here for you
For any questions about responsible gaming, or for help setting up self-exclusion or limits, our 24/7 support team is ready to speak with you in Bengali. You can also find detailed answers on the FAQ page.
Email: [email protected]