gz99's Privacy Policy

gz99 is a trusted online betting and casino platform serving users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This privacy policy explains what types of information gz99 collects, how it is used, who it may be shared with, and what measures we take to protect your data. This policy also covers your legal rights and our obligations.

By using gz99's services, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform and contact the support team.

gz99 may collect user information in various ways. The types of information collected are as follows:

2.1 Information You Provide Directly

When you create an account on our platform or use our services, you directly provide the following information:

• Full name and date of birth
• Email address and mobile number
• Password and security question answers
• Documents required for identity verification (national ID card or passport)
• Payment-related information (bKash, Nagad, Rocket, or bank account details)
• Information provided when contacting the support team

2.2 Automatically Collected Information

When you use the gz99 website or app, the following information may be collected automatically:

• IP address and device identity
• Browser type and operating system information
• Cookies and session data
• Activity logs on the platform (game history, betting records)
• Login time and session duration
• Referral source (which site or link you came from)

2.3 Information Received from Third Parties

For identity verification or fraud prevention, we may also collect information from trusted third parties, but only through legally valid means.

gz99 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Service Provider Partners: With payment processors (such as bKash, Nagad, Rocket, and banking partners), identity verification services, and technology infrastructure providers — only to the extent necessary for them to carry out their own services.
• Game Software Providers: Our software partners including Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming may receive limited information for the purpose of operating games.
• Legal Authorities: Information may be disclosed in response to a valid order or request from a court or competent authority.
• Fraud and Crime Prevention: Information may be provided to relevant authorities as needed to prevent fraudulent activity or other illegal acts.
• Business Succession: In the event of a company merger, acquisition, or asset transfer, information may be transferred to the new ownership, but the terms of this policy will remain in effect.

Outside of the cases listed above, gz99 does not share your information with any third party.

gz99 applies industry-standard technical and organizational security measures to ensure the safety of your personal information:

• SSL Encryption: All data transfers between you and our servers are secured using SSL encryption technology.
• Password Hashing: Your password is never stored directly; it is protected using strong cryptographic hashing methods.
• Access Controls: Only authorized personnel can access your information, and every access is recorded in a log.
• Regular Security Audits: Regular security audits are conducted to identify potential vulnerabilities.
• Data Retention Limits: Your information is retained only for as long as necessary.

As a gz99 user, you have the following rights over your own personal information:

8.1 Right to Access Information

You have the right to know what information we hold about you and to receive a copy of that information.

8.2 Right to Correct Information

If there are any errors or inconsistencies in the information we hold about you, you have the right to request that it be corrected.

8.3 Right to Delete Information

In certain circumstances, you have the right to request that your personal information be deleted, except for information required to fulfill legal or contractual obligations.

8.4 Right to Object to Processing

You have the right to object to your information being used for specific purposes such as marketing communications or profiling.

8.5 How to Exercise Your Rights

To exercise any of the rights listed above, please contact our support team. We will review your request and take action as quickly as possible.

Delivering gz99's services may involve the use of international technology partners. As a result, your data may be processed or stored on servers outside Bangladesh. In such cases, we ensure that:

• All data transfers are carried out with adequate security measures in place.
• Third-party partners maintain standards consistent with this privacy policy.
• The user rights described in this policy remain in effect for international transfers.

If you have any questions, concerns, or complaints about this privacy policy, please contact the gz99 support team. Our support team is available 7 days a week, 24 hours a day in both Bengali and English.